Lead Solution Designer
I design what doesn't exist yet — and then I make it work. At the intersection of AI, sustainability and the Salesforce ecosystem. Based in Switzerland. Remote worker.
I operate at the intersection of strategy, product, and execution.
Currently: Agentforce · Nonprofit Cloud · AI Ethics · Net Zero Cloud · CSRD
Open to: speaking engagements · mentoring · remote opportunities
Understand more easily. Act more simply. Progress.
I start with people and what they need to understand, do, or become — then I bring in the technology.
01 · Design for understanding
Creating a clear, thoughtful presentation for a client or audience is a form of respect. The right image does not decorate the message: it helps people understand, feel and remember it.
Explore my approach
02 · Design for learning
A pixel-art story turns an invisible technical journey into an accessible adventure: creation, transmission, routing, data centre, cloud and reception become steps people can finally follow.
Follow the journey03 · Design for confidence
I turn business requirements, connected data and complex processes into clear solutions that help end users act with confidence — without first having to learn the tool.
See how I design solutions
Salesforce Certified Strategy Designer. Concept design, solution blueprinting and high-level architecture across Agentforce, Net Zero Cloud, Non-Profit Cloud & Salesforce Platform.
I design Salesforce Nonprofit Cloud solutions around how nonprofit teams work: donor management, fundraising campaigns, restricted and unrestricted fund allocation, and financial monitoring.
Concept ideation, offer creation and client engagement — from first concept to confirmed client projects.
EMEA-recognised NZC expertise, global deployments, ESG strategy aligned to CSRD & TCFD frameworks.
10+ years across the platform: Agentforce, Net Zero Cloud, Non-Profit Cloud, Service & Sales Cloud.
Your AI strategy is stuck in pilots and not scaling
Your ESG / sustainability data exists but doesn't drive decisions
Your Salesforce investment isn't translating into business value
Your nonprofit needs donor management, fundraising campaigns and fund allocation that fit how your team actually works
You need to turn complex systems into something usable, fast
You want someone who connects strategy, data, and execution without silos
As a Solution Designer at the intersection of Agentic AI and Sustainability, I don't wait for the brief. I see the gap, I design the solution, and I deliver it — usually before anyone else has named the problem.
I build frameworks, concepts, and strategies that help organisations move from AI experimentation to real, accountable outcomes.
With 10+ years in the Salesforce ecosystem, I specialise in the space where sustainability strategy meets AI execution.
I scaled Net Zero Cloud across 450+ dentsu offices, empowering 150+ users and cutting assurance time by 67%. On Nonprofit Cloud, I design solutions that help mission-driven organisations do more with less. I built a sustainability guild from zero. I write, speak, and design at the frontier of what's next.
Agentic AI concept
Swiss luxury watchmaker — built from scratch in under 40 hours
3 Salesforce events
Agentforce Net Zero & "AI That Pays You Back"
AFNZ Innovation Council
Only partner invited to Salesforce ProServ advisory
Concierge agent concept
Placed 3rd in company-wide competition
Insights on AI, sustainability, and the future of Salesforce — from webinars, talks, and publications.
Follow for weekly insights on Agentic AI, sustainability strategy, and the Salesforce ecosystem.
Your customers already use AI to shop. The real question is whether your brand is still considered when an AI makes the decision on their behalf — and why AI commerce and agentic commerce are not the same bet.
From Ada Lovelace to Joy Buolamwini: the pattern hasn't changed, the stakes have. Why AI literacy, algorithmic bias audits, and women's voices in the room are urgent sustainability questions.
When AI runs on incomplete data, it produces confident outcomes at scale. Why connected data flows — not data volume — define the next era of AI-led customer experience.
When AI runs on incomplete data, it produces confident outcomes at scale. Why connected data matters more than volume in the next era of AI-led customer experience.
Why the traditional funnel no longer explains how purchase decisions emerge — and how brands stay decision-relevant when AI mediates discovery.
Ethical AI is not declared — it's built into the systems that shape every customer decision. A trust-architecture lens for CX leaders.
How ESG data opens new growth paths — turning sustainability commitments into competitive advantage with the right data strategy.
A practical framework for measuring and delivering ROI from agentic AI in customer-facing environments.
How Agentforce is reshaping brand interactions and enabling autonomous, intelligent customer engagement at scale.
450+
Offices onboarded
across 5 continents
−67%
Assurance time
on largest NZC deployment
40h
Concept to project
Agentic AI for luxury brand
Generated 11 MQLs + 27 pipeline contacts from a single Innovation Day concept.
Secured first NZC workshop sale against competing platforms, establishing Merkle DACH's foothold in the sustainability advisory market.
Presented a standout use case at an internal Merkle DACH Agentforce throw-down; won 3rd place; client subsequently engaged Merkle on a luxury project.
Designed a full Salesforce career session for women re-entering the workforce at BWBW: honest, practical, no corporate polish.
Created sustainability sales enablement content used across DACH, UK & APAC regions.
I'm honestly not sure the tech industry deserves the optimism I keep bringing to it. But I keep showing up because the alternative — letting the people who don't care about ethics or the planet design the systems we'll all live inside — feels worse.
What I'm working on right now: how to make sustainability a real commercial conversation, not a compliance checkbox. How to design AI that's actually trustworthy, not just declared so. How to build things that hold up when nobody's watching.
I don't have it all figured out. I change my mind often. I'd rather build something honest and small than something polished and hollow.
Apr 2024 – Present
Merkle DACH (dentsu)
Oct 2022 – Oct 2024
dentsu (via Merkle DACH)
Jan 2022 – Apr 2024
Merkle DACH
"Recognised by Salesforce EMEA and AMER as the leading SME on Net Zero Cloud in Europe.
"We were the only company who took this approach. Other vendors delivered a classic demo; Clio built a conversation.
"Exceptional creativity and vision — she led her team to deliver a solution that could easily be tailored to any client, in the luxury industry and beyond.
"Her proactive foresight enabled us to capture and accurately report renewable energy data, which has become a key component of our emissions rebaselining.
"When I think of how I should present a topic for the client, I always think what Clio would say and how — she is an example of amazing communication with clients and teams.
Remote-first. Selective. I take on what I can do well — and I do it honestly.
Open to conversations around leadership roles, strategic transformation, and emerging technology initiatives.
Conferences, panels, and internal events on AI ethics, sustainability, and Agentforce. Available for fee-based engagements.
Salesforce careers, women navigating tech transitions. Structured sessions, by arrangement.
Selective consulting, advisory, pre-sales SME work — Agentic AI, Net Zero Cloud & Nonprofit Cloud.
